Mechline (hereinafter referred to as ‘we’, ‘our’ or ‘us’) regard the lawful and correct treatment of personal information as very important to our successful operation and to maintaining confidence between the company and those with whom the company carries out business.  We will ensure that it treats personal information lawfully and correctly. We fully endorse and adhere to the principles of data protection as set out in the Data Protection Act 1998-2018, in particular the General Data Protection Regulation (GDPR).

Please read this policy carefully as it sets out how we use any personal data which you provide to us, or which we collect from you.

How we collect information

We may collect information such as your name, address, email address, telephone number and IP-address used to connect your computer to the internet. These details are gathered whenever you interact with us, for example when you:

  • Enquire about our services or visit our website
  • Sign-up to receive marketing updates on a campaign or website download
  • Register and login to an online account via our website
  • Post content to our website or social media sites (including LinkedIn)
  • Attend a business meeting with us and provide us with information about you
  • Send financial information, card, bank details etc.
  • Contact us through any of the following channels: website, email, phone, SMS, form submission, social media or post

We may also receive information about you from third parties. This is if you’ve given them permission to share your information with us.

How we use your information

We will use your personal information to provide any information on services that you have requested or any products that you have ordered.

We may use your personal data for internal purposes such as auditing, data analysis, and research to improve our services, website, and customer communications.

We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

Your rights

You may contact us at marketing@mechline.com, if you wish to request a copy of the data we hold. You can also ask us to amend or erase your data.

Marketing

From time to time, we may use your information to contact you with details about our products and services which we feel may be of interest to you. This will include exclusive offers, service updates and industry-related news. We will not spam you or share your details with any third parties.

You have the right at any time to change your contact preferences or opt-out of our direct marketing activities. If you wish not to be contacted by us, you can send us an email with your request to marketing@mechline.com

Log data

We collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many websites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. 

Security and compliance

The security of your personal information is important to us. Appropriate technical controls are in place to protect your personal details against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure, or access and against all other forms of unlawful processing. Only authorised employees from our organisation can access, alter, disclose, and destroy personal data, when required.

We are registered with the Information Commissioner’s Office (ICO) and compliant with The Payment Card Industry Data Security Standard (PCI DSS) administered by the Security Standards Council.

We may use your personal information within third party platforms and secured cloud-based networks which perform services on our behalf. We ensure that third parties adequately safeguard your personal information and do not use it for any unauthorised purpose. We will not provide your personal information to third parties for those third parties’ own marketing purposes without your prior consent.

Modifications

It is possible that this privacy policy will be amended in the future. You can always find the most recent version on our website.

If you have any questions or complaints, please do not hesitate to contact us at marketing@mechline.com