Standard
Mechline Order Procedures ( )
To ensure the accuracy of orders,
Order Acknowledgement forms are processed and faxed
to the fax number on file for the company. (See sample
below.) If you have not received an Order Acknowledgement
on the day you placed the order, please contact the
office to be sure your order was received.
We ask that you check this fax to ensure your order
has been entered correctly and is set up to deliver
at the right time and to the right address. If any concerns
with the Order Acknowledgement form, please contact
MECHLINE immediately so that the matter can be corrected.
Sample Order Acknowledgement below.
Delivery Policy
On every order, please indicate on what day your order
is needed. Every effort is made to process orders on
the day they are received, however for orders received
after 3:00 pm, they are processed on the following weekday.
Standard delivery is delivered in 1 to 2 days at the
prevailing rate. If your order is urgent, please contact
the office to ensure your requirements are known. Extra
costs are incurred for guaranteed next-day deliveries,
'specifically timed' deliveries, ‘special orders’,
or consignments “over water”. Please contact
the office to determine these special circumstances
as it varies depending on location, size and weight
of shipment.
Four (4) Carriage Methods:
- Standard Delivery (cost added to Product Order)
To arrive within one or two days from date of despatch—NOT
guaranteed next day (weekdays only) up to 5:30 pm.
- Next Day, before 12:30 pm (cost added to Product Order)
Guaranteed next day, to arrive in the morning before
or by 12:30 pm.
- Next Day, before 10:30 am (cost added to Product Order)
Guaranteed next day, to arrive in the morning before
or by 10:30 am.
- Next Day, before 9:00 am (cost added to Product Order)
Guaranteed next day, to arrive in the morning before
or by 9:00 am.
If Proof of Delivery is required, please contact Mechline
at least 3 days from date of shipment so that the product
can be tracked and credit can be raised, if applicable.
Other helpful forms:
The link below leads to a helpful document to provide
guidelines on Mechline product policies.
Warranty
& Returns Policy ()
Terms &
Conditions ()
Application for Credit ()
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